At TastyLab Bakery, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

We may collect the following information when you use our website:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order history

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and promotional offers (only if you agree)

Payment Security

All payments are processed through secure payment gateways. We do not store your payment details on our servers.

Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.

Third-Party Services

We may share limited information with trusted third parties such as shipping companies and payment providers only when necessary to complete your order.

Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our website contact page.

Refund & Return Policy

At TastyLab Bakery, customer satisfaction is our priority. Because our products are freshly made and food-related, the following refund policy applies.

Order Cancellation

Orders may be canceled within 2 hours of placing the order. After preparation begins, cancellations may not be possible.

Refund Eligibility

Refunds or replacements may be provided if:

  • The wrong item was delivered
  • The order arrived damaged
  • The product quality does not meet our standards

To request a refund, please contact us within 24 hours of receiving your order and provide photos if applicable.

Non-Refundable Items

We cannot offer refunds for:

  • Change of mind
  • Incorrect address provided by the customer
  • Delays caused by incorrect customer information
  • Products consumed or partially consumed

Refund Process

Approved refunds will be processed to the original payment method within 5–10 business days.