At TastyLab Bakery, customer satisfaction is our priority. Because our products are freshly made and food-related, the following refund policy applies.
Order Cancellation
Orders may be canceled within 2 hours of placing the order. After preparation begins, cancellations may not be possible.
Refund Eligibility
Refunds or replacements may be provided if:
- The wrong item was delivered
- The order arrived damaged
- The product quality does not meet our standards
To request a refund, please contact us within 24 hours of receiving your order and provide photos if applicable.
Non-Refundable Items
We cannot offer refunds for:
- Change of mind
- Incorrect address provided by the customer
- Delays caused by incorrect customer information
- Products consumed or partially consumed
Refund Process
Approved refunds will be processed to the original payment method within 5–10 business days.